Batjilli Terms & Conditions — In Plain English

By creating an account or using the Batjilli platform, you agree to these Terms & Conditions will be considered full acceptance of these terms. These terms serve as a legally binding agreement between Batjilli and the user.

These Terms & Conditions may be updated at any time. In the event of changes, members will be notified. Continued use of the platform after updated terms have been published will be considered acceptance of the new terms.

You must be at least 18 years old to use Batjilli's services. Minors are strictly prohibited from registering, and any such account will be closed immediately upon detection.

When registering with Batjilli, you must provide accurate and truthful information. If an account is created using false or misleading details, Batjilli reserves the right to close it at any time and the account balance may be forfeited.

• Each user is allowed a maximum of One Account You may open one account. Opening multiple accounts from the same device, IP address, or payment method is prohibited.
• The name, address, and phone number provided during registration must be accurate and truthful.
• KYC (Know Your Customer) verification is mandatory before withdrawing — a copy of your National ID or passport may be required.
• Keep your account password strictly confidential. Do not allow anyone else to access your account.
• To update your account information, please contact the support team and complete identity verification.

Deposits at Batjilli can be made via bKash, Nagad, Rocket, or direct bank transfer. The minimum deposit amount is BDT 100 The maximum limit depends on the payment method used.

• Deposits are generally instant — funds are credited to your account within 5 minutes.
• Withdrawal requests may take up to 24 hours to process, though most are completed within 5–30 minutes.
• KYC verification must be completed before making a withdrawal.
• To withdraw winnings derived from a bonus, the applicable turnover requirements must be met.
• Using third-party payment methods is strictly prohibited. Deposits and withdrawals should be made using the same payment method.
• Batjilli reserves the right to hold any payment if money laundering or suspicious transactions are detected.

Batjilli offers a variety of bonuses and promotions. Each bonus comes with its own terms, and you should read them carefully before claiming any offer.

• Welcome Bonus Available to new members only, one time. If the same person attempts to claim bonuses by opening multiple accounts, all accounts will be closed.
• The turnover requirement for a bonus is generally equal to the bonus amount multiplied by 15–30x — specified separately on each offer.
• Bonuses may only be used on specific games or betting markets — the list of eligible games is available on the offer page.
• Bonuses are generally valid for 7–30 days from the date of issue. Any unused bonus balance will be automatically removed once the validity period expires.
• Batjilli reserves the right to withdraw or modify any bonus at any time.
• If bonus abuse is proven, the relevant bonus and any associated winnings may be forfeited.

Batjilli offers Sports Betting, live betting, casino games, and e-sports betting. Each category has its own specific rules, but certain general conditions apply across all of them.

• Once a bet is confirmed, it cannot be cancelled or changed.
• A bet may be automatically cancelled due to a technical issue or incorrect odds — in such cases, the stake will be refunded.
• If a match or event is cancelled, the associated bet is generally declared Void and the stake is refunded.
• Batjilli is not liable for bets that fail to register on live betting due to network latency.
• Attempting to exploit odds before they are updated (Odds Arbitrage) is prohibited.

Batjilli is committed to providing a fair and impartial gaming environment. All games use internationally recognized RNG (Random Number Generator) technology and are regularly verified through third-party audits.

• Using bots, scripts, or any automated software to play games is strictly prohibited.
• Exploiting any game glitch or bug for an unfair advantage will be considered fraud.
• Batjilli takes a firm stance against chip dumping, collusion, and any other form of manipulation.
• If suspicious gaming patterns are detected, an account may be temporarily suspended pending review.

Batjilli employs the highest technical standards to protect your personal information and financial data. We use 256-bit SSL encryption and two-factor authentication (2FA).

• Your information will never be sold or shared with third parties.
• Information may be disclosed when required by law, such as by court order.
• If you notice any suspicious activity on your account, contact support immediately.
• Change your password regularly and always use a strong password.

For more details, visit our Privacy Policy page.

Batjilli believes gaming is entertainment — not a problem. We want every player to enjoy the experience safely and responsibly.

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: Temporarily disable your account for a set period of time.
• Cooling-Off Period: If you need a break from playing, set a cooling-off period of anywhere between 24 hours and 30 days.
• Reality Check: Enable periodic reminders to keep track of your gaming activity.

To learn more about responsible gaming, visit our Responsible Gaming page.

Batjilli may suspend or permanently close an account without prior notice for any of the following reasons:

• Creating multiple accounts or committing identity fraud.
• Bonus abuse or any fraudulent activity.
• Use of bots or auto-software.
• Suspected money laundering or illegal transactions.
• Threatening or harassing other members or staff.
• Violation of the Fair Play Policy.

Batjilli reserves the right to update these Terms & Conditions reserves the right to amend, add to, or remove any terms. Members will be notified of significant changes via email or an in-platform notification.

Continuing to use the platform after updated terms have been published will be considered acceptance of the new terms. We recommend checking this page regularly.

If you have any questions about these Terms & Conditions or wish to raise a complaint, please contact our support team. We are available 24/7 and ready to assist you.

• 📧 Email: support@batjilli.com
• 💬 Live Chat: Click the chat button at the bottom right of the platform.
• 🕐 Support Hours: 24 hours a day, 7 days a week